Frequently Asked Question

What currency are the prices do I see in the site?

All prices are in USD.

We try our best to ship items as fast as we can. Please allow 1 - 4 days production time for your order to ship out, average shipping times are 07 - 10 days.

Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at Hello@viebody.com.

Due to the nature of personal care products, all sales are final for safety and hygiene reasons. We are unable to accept returns or exchanges once a product has been opened or used.

However, if your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at info@viebody.com with your order number and photos of the issue. We will gladly replace or refund defective or incorrect items.

Orders may be canceled within 2 hours of purchase by emailing info@viebody.com, as long as they have not been processed or shipped.

If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at Hello@viebody.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

Average shipping times are 7-10 business days

Absolutely! We are here to help. Please send us an email to Hello@viebody.com and we will be happy to assist you in any way we can.
Please attach your order number and address the issue.